Frequently Asked Questions

• Arcedior is the leading furniture manufacturer, supplier and interior decor product platform for interior designers, architects and project owners to discover and source products for their various projects.

• Arcedior showcases over 80,000+ interior products including furniture, lighting, building materials and more from Global brands from 45 countries across the world. From discovery to sourcing, through customized suggestions, an unparalleled product offering and customer service.

• Arcedior platform caters to a broad audience interested in furnishing their space with world-class interior products.
• We are the trusted global sourcing brand by Architects professionals who design and plan buildings and spaces, Interior designers for designing and decorating interior spaces, hoteliers, office designers and Property developers who are seeking furnishings for residential or commercial properties.

• No, For interior design, personalized and detailed assistance you need to contact your architect or interior designer. However, Arcedior certainly offers assistance with discovering and sourcing interior products.

• Yes, Our platform is free to use. You can create as many projects as you want.
• There might be some additional fees for services like - Sourcing support or On-site installation support. But we will clearly outline these costs prior to purchase.

• Check out Arcedior projects overview to see the various verticals we helped to deliver. From Hospitality - Hotel projects, Corporate offices, Restaurants and Spas to Penthouses.
• From Residential projects to office interior design to institutional and interior projects has used our platform and services.

• Arcedior is working and partnered with 650+ Global brands from different countries. You can see the listed brands here

• Arcedior is one of the leading brand, known for manufacturing customized furniture, supplying and sourcing interior products globally.
• Our platform is a one-stop solution for architects, interior designers and project owners.

• Our platform provides continuously updated product catalogues with detailed product data sheets, including technical specs, information request forms, factory/showroom photos and videos and last but not least, seamless sourcing support.

• One can browse among various categories - From furniture to lighting, home decor items to building materials, from office to hospitality, education and outdoor products.
• Choose from a wide range of products and source any kind of product from us.

• To source products from our website, create a wishlist of your product and later to project BoQ then request a quote directly from your BoQ.
• Our sourcing team will contact you within a couple of hours.

• No, Our products are not available for online selling. You can request a quote, our team will help you to source the product.

• Yes. you can share the product design of your desired product with whomever you want.

• We check our prices regularly against other suppliers to ensure that they are highly competitive. However, if you see price differences, let us know and we will be happy to match that price for you.

• Custom-made products are items that are made especially as per your needs. Arcedior offers many made-to-order products like - customized furniture & interior products for hotels, offices, and residences.
• If you would like to discuss any bespoke options, please send your request here.

• Yes, Simply click the ‘heart’ icon to save to your favourite/wishlist. Note that you are required to sign in before wishlisting the products.

• Yes. We do shipping globally. If your country is not on the list then please contact [email protected] and we will do our best to assist you.
• When placing international orders, please be aware that there will be additional delivery charges. We will calculate these once you have placed your order and inform you via email. We would advise contacting us before you place your order to confirm the shipping costs.
• Please be aware that international shipping may incur local import duties which we have no control over and are not able to predict in advance. Any local import duties and taxes will be the responsibility of the recipient of the goods.

• Arcedior allows you to save, organize and source products in projects on our platform. Learn how to start a project here or request for a free demo here.

• Click on the “Save to my project BoQ” button on a product page. You’ll be asked to select a project for which the quote is for or you can create a new project. Then request for quote directly from your BoQ project.

• Yes, you can edit received or requested quote anytime.

• It’s really simple. Please visit ‘For Brands’ page and we can help you with the process of listing your products and showcase your brand to architects and interior designers.

• We’re an online platform so we do not have a showroom at this time. If you would like to view sample products, we can arrange these for you.
• Our expert team is also at hand to offer suggestions and further details and images. Please contact [email protected] for further assistance.

• Any manufacturing company specializing in interior design products can showcase and sell their products on Arcedior. Brands and/or Suppliers can register here.

• You can publish an unlimited no. of products.

• To modify or make any changes to your product details, you can login to your account and edit or contact our technical team at [email protected]

• Our diverse team is made up of the industry's most experienced, passionate and discerning interior product experts who strive for the best, whatever their role in ensuring your project gets accomplished in time within budget.
• Kindly send your query on our contact us page and we will get back in 2 business working days.

• We design custom products and whatever it is you’re looking for, we can help you source that product. Contact us with the details and we will get back to you at the earliest.

• We have a dedicated person for your account who will help you with any queries that may arise. In case of any severe problem, our senior officials will make sure that it gets solved as soon as possible.

• To reset your password click here. If you still have problems, kindly email our team at [email protected] or call +91-79-66168915.

• To change your account settings or personal details, you can log in to your arcedior.com account and visit your account settings page at any time.

• If you can’t find what you are looking for, please contact our expert team who will be able to source almost any piece you request.
• We are happy to help with all requests, no matter how big or small. Just email [email protected]. We can also arrange bespoke items if a suitable piece cannot be found — kindly send your request for custom products here.

• Once you receive our newsletter, scroll down using the mouse and click on "unsubscribe from newsletter". Follow the steps and disable the newsletter service.

• You can find a remarkable portfolio of 1000+ projects spanning across hospitality, real estate, private residential, corporate offices, and more, Arcedior has established itself as a one-stop solution platform for architects, interior designers, and project owners.

• You can consult the list of all the brands presented on Arcedior by clicking on the “Global Brands" tab located on the home page. Click on a brand you want and you will be redirected to the page with access to products & catalogues.

• Sourcing from Arcedior is 100% safe. Our main priority is the privacy of our visitors. Your information will never be shared with any third parties.
• If you have additional questions or require more information about this, do not hesitate to contact us.

To download the catalogues of the brands you are interested in, you can:

1. 1. Go to the Brand list, search and select the brand by typing in the search bar and download the catalogues shown on the brand page
2. 2. You can download them directly by logging into your account.

• You can directly contact us by filling out the information request form on the contact page. or by email at [email protected] or via phone at +91 79 49171251.

• Arcedior is a trusted brand with 1000+ projects experience. We are committed to selling only genuine products to customers.
• At the end of production, we do a Quality check based on all parameters then we do the further steps of dispatching products. So there will be no space for breach of trust.

• Arcedior stands out as the leading furniture manufacturer and supplier in India, offering an extensive range of over 80,000 interior products sourced from 45 countries worldwide. Our wide-ranging collection includes furniture and interior designer products from global brands, making them a preferred choice in the industry.

• Our office chair collection is not only stylish but also designed for comfort and functionality, ensuring a conducive work environment. Make your office more comfortable and aesthetically pleasing.
• Arcedior has gained popularity as the go-to platform for interior designers, architects, and project owners due to its diverse and high-quality product selection. Explore now.

• From furniture to interior design products to building materials, Interior designers source & evaluate interior products and materials for their projects from Arcedior.